Fixing ‘There Was An Error Connecting to The Apple ID Server’ Issue


By Jason

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There Was An Error Connecting to The Apple ID Server

Annoyed by seeing “There Was An Error Connecting to The Apple ID Server” pop up on your Apple device?

Understanding why it happens and how to resolve it can be a lifesaver. Let’s take a closer look.

Understanding the Error

The error message, in essence, suggests that your device is unable to connect to Apple’s servers. This hampers the overall experience of using Apple services, such as iTunes, iCloud, or the App Store.

Reasons behind the Error

Several factors can lead to this error. It could be due to network problems, outdated operating systems, incorrect date and time settings, or simply a hiccup in Apple’s servers.

Quick Checks Before Proceeding

Before jumping into deeper troubleshooting steps, it’s prudent to ensure you’ve entered your Apple ID and password correctly and that your internet connection is stable.

Fixing Apple ID Connection Errors on iPhone

Below you will find the solutions which have shown good results for repairing the issue on iPhone.

Fix #1. Restart Your iOS Device

Sometimes the classic “turn it off and on” is all you need. Doing this will reboot the iOS system so that if there’s a firmware error, it’ll be gone upon restart.

#1 – To restart your iPhone, just hold the Power/Side button and either of the volume buttons for a few seconds.

#2 – When you see the slider, swipe it, and your device will turn off.

#3 – Afterwards, just hold the Power/Side button again, and it’ll power back on.

Besides, if you have a problem with iPhone flashing the Apple logo, these are just for you.

Fix #2. Update iOS Version

Keeping your iOS up to date is crucial. These updates include important security patches, bug fixes, and new features.

When you see it, an error connecting to the Apple ID server; could result from an error from the most recent iOS patches.

#1 – Unlock your iPhone and make sure it has enough battery power and that you have a reliable network connection.

#2 – Open the “Settings” app and go to “General > Software Update.”

#3 – If a new iOS version is available, you can download and install it now. If not, you can enable “Automatic Updates.”

By the way, learn more about how to fix these errors easily: remove the Apple ID from your iPhone.

Fix #3. Check Apple’s Server Status

Check System Status to solve there was an error connecting to the apple id server

You might find that it’s completely out of your hands! If Apple’s servers are experiencing faults, many users will also be unable to connect.

If you open a browser and go to Apple’s System Status page, you’ll see the status of each service they offer. Depending on when this error appears, you can check the relevant status.

Fix #4. Switch Wi-Fi Networks

Switch Wifi to fix there was an error connecting to the apple id server

Wi-Fi problems can disrupt a lot of iPhone functions. Receiving emails, using iMessage, and accessing most apps.

Connect to another network to deduce whether the problem is because of your Wi-Fi.

#1 – Open “Settings” and tap on “Wi-Fi.”

#2 – Select a different Wi-Fi network than the one you currently use.

#3 – Enter the password to access this network and tap “Join.”

Now proceed to perform the same task that you were doing when you saw “Verification failed. There was an error connecting to the Apple ID server“.

Fix #5. Clear Your Apps’ Cache

Faulty app installations and cluttered app caches are common sources of iOS errors.

You could take the bold approach and reinstall all of your apps, as there isn’t a way to find the exact app that causes it, but using a third-party program is much more effective. iMobie PhoneClean will fix the issue in no time at all.

iMobie PhoneClean
  • Frees up storage by deleting junk files and app cache.
  • Deletes fragments that have been left behind by uninstalled apps.
  • Effectively deletes sensitive information without the risk of recovery.
  • 1-Click CleanUp instantly removes unnecessary junk and temp files.
  • Wipe your iOS device, and all your data (can’t be recovered!)
  • Uninstall multiple iPhone apps at once.
  • Detects and removes large files on your device.

So, if you see the network error, how can iMobie PhoneClean help? This program will delete unnecessary files that interfere with your device’s network connection.

Fix #6. Try Hard Resetting Your iPhone

Restarting your iPhone doesn’t completely reload the firmware. Rather, it reloads all of the components that aren’t crucial to the functionality – as a result, any problems caused by key components won’t fix after you restart.

A hard reset is typically used if an iPhone isn’t responding and you can’t turn it off in the usual way, but it’s useful in situations like this.

#1 – Hold both the power/lock and home buttons simultaneously.

#2 – Continue holding these buttons for roughly 10 seconds.

#3 – When the Apple icon appears, release both buttons.

Each iPhone has a different process for hard resetting. You can find the specific method for your iPhone model on Apple’s website.

Besides, for people who need to know how to Update Apple ID Settings, these are just for you.

Fixing Apple ID Connection Errors on the Computer

Below you will find the top methods for fixing there was an error connecting to the Apple ID server on a Mac computer.

Fix #1. Check Wi-Fi Connection

Just like if you have an error on your iPhone, you should check your computer’s connection. Wi-Fi instability problems can lead to issues when you connect to the Apple ID server.

Consider using another computer and checking if the problem persists. You can also connect to another Wi-Fi network on your computer – if the issue doesn’t disappear, it’s not your network.

Fix #2. Restart the Computer

A quick computer restart can do wonders. The old “turn it off and on” saying remains one of the most effective solutions for fixing tech problems.

Doing this when you see “there was an error connecting to the Apple ID server will reload your computer’s operating system.”

Fix #3. Check Your Settings

Fix there was an error connecting to the apple id server by Check Date and Time

When you connect to any Apple server, the server will check if your time and date settings match its own. The server may reject the connection if your computer’s incorrect time and date settings.

Navigate your way to the settings and ensure you have the proper time and date set.

In addition, if you are facing the universal control not working issue between Mac and iPad, here are some possible reasons and the 8 best solutions to fix it effortlessly.

Fix #4. Check Mac Certificates

Fix there was an error connecting to the apple id server by Check Ceritificate Status

Similar to how the Apple ID servers will check your computer’s time and date, it also runs checks on Mac computer certificates. There was an error connecting to the Apple ID server is possible because of non-approved certificates.

To check your Mac computer’s certificate settings, go to “Applications > Utilities > Keychain Access.”

On the menu, you’re taken to select “Preferences” and click the “Certificates” tab. Use the drop-down menus to ensure that OCSP and CRL are “Best attempt” and that the priority is “OCSP.”

Fix #5. Remove your Apple ID & Sign In Completely

If you tried all fixes above, but no one works, then you should remove Apple ID completely from your iPhone and try again.

With this professional 3rd-party tool – Tenorshare 4uKey- you can easily unlock your iPhone from an iCloud account and Apple ID. It can also help to solve the ‘Verification failed for Apple ID’ error.

Step 1. Free download and launch Tenorshare 4uKey on your PC; select the mode of ‘Unlock Apple ID‘ when the tool opens.

Tenorshare 4uKey

Step 2. Make the connection between the computer and iPhone, and make sure to trust that connection. After that, click ‘Start Remove‘ to go on.

Tenorshare 4uKey - Trust the computer
Tenorshare 4uKey - Remove Apple ID

Step 3. When Find My iPhone is enabled, please go to ‘Settings > General > Reset’ on your smartphone and then choose ‘Reset All Settings.’

Tenorshare 4uKey will then proceed with the removal immediately after your iPhone restarts.

Tenorshare 4uKey - Remove All Settings

It will only take you about 5 minutes to complete the job. After that, you can set up your iPhone & sign in to the Apple ID again. Just try it now.

Tenorshare 4uKey - Removing Apple ID
Remove Apple ID via Tenorshare 4uKey

Fix #6. Just Wait

You might not want to mess with any settings or pursue a solution because of time constraints. If so, waiting it out is sometimes useful.

Software glitches can resolve themselves, minor network issues don’t require much attention, and hardware problems don’t always need fixing. So, just wait a few hours and try it again.

Transferring Your iCloud Data

If, by chance, you’re experiencing this error when trying to transfer iCloud data, consider iMobie AnyTrans.

iMobie AnyTrans

This program makes managing your iPhone’s data significantly easier, whether you store it in iTunes or iCloud. After buying a new iPhone, you could be trying to transfer iCloud data from your old account to your new one.

With a new account, you have a clean slate, but you won’t be able to access the data on your old iCloud account.

AnyTrans for iOS allows you to transfer data directly from one iCloud account to another. Without downloading and re-uploading the data, this program directly transfers it.

So, if you have an Apple ID server connection error and can’t resolve it, you can use AnyTrans to get it done.

By the way, let’s learn how to overcome the frustrating “trusted devices list is not available” issue on your iPhone with this informative article. Discover easy solutions yourself now!


  1. What causes the “There Was An Error Connecting to The Apple ID Server” error?
    Various factors can lead to this error, such as network problems, outdated operating systems, incorrect date and time settings, or issues with Apple’s servers.
  2. Does restarting the device always resolve this error?
    Restarting the device is a general troubleshooting step and can often resolve minor issues, but not always.
  3. Why should I check date and time settings when I face this error?
    Incorrect date and time settings can cause issues with server connectivity, leading to this error.
  4. What should I do if none of the troubleshooting steps work?
    If none of the steps resolve your issue, it’s recommended to contact Apple Support.
  5. Will resetting network settings erase any data?
    Resetting network settings will erase all your saved Wi-Fi networks and passwords, but it won’t erase other data like photos, apps, or messages.

To Conclude

These fixes have responded well to the network error, and we’re confident one of them will assist you.

Whatever the context, there was an error connecting to the Apple ID server verification error will be gone after you work your way through the list of solutions above.

If not, there could be an issue with your device, in which case a trip to the Apple store will be needed.


Excellent software expert specializing in software & application testings, making comparisons, researching.