As an Apple device user, you may have encountered the frustrating “Trusted Devices List is Not Available” error. This issue can significantly impact your ability to manage your Apple devices and maintain the security of your Apple ID. In this comprehensive guide, we’ll explore the causes of this problem and provide you with effective solutions to resolve it.
What is the Trusted Devices List and Why is it Important?
The Trusted Devices List is a critical component of Apple’s security ecosystem. It contains a record of devices that are recognized as secure and authorized to receive verification codes for two-factor authentication. This feature plays a vital role in protecting your Apple ID from unauthorized access.

When the Trusted Devices List is not available, it can disrupt various functions:
- Two-factor authentication becomes challenging
- Device management across your Apple ecosystem is hindered
- Security measures may be compromised
Common Causes of “Trusted Devices List is Not Available” Error
Several factors can lead to this error:
- Network Connectivity Issues: Poor or unstable internet connections can prevent the list from loading.
- Outdated iOS Software: Running an old version of iOS can cause various issues, including this one.
- Apple ID Synchronization Problems: Failed syncs or account verification issues can trigger this error.
- Security Settings Conflicts: Incorrect security settings or restrictions might block access to the list.
- Apple Server-Side Issues: Sometimes, the problem originates from Apple’s servers, affecting multiple users.
Basic Troubleshooting Steps
Before diving into advanced solutions, try these basic troubleshooting steps:
1. Check and Reset Network Connection
Ensure your device has a stable internet connection. Try these steps:

- Switch between Wi-Fi and cellular data
- Reset network settings: Settings > General > Reset > Reset Network Settings
2. Restart Your Device
A simple restart can often resolve temporary glitches:

- Press and hold the power button and either volume button.
- Slide to power off and wait 30 seconds.
- Turn your device back on.
3. Sign Out and Sign Back Into Apple ID
Refreshing your Apple ID connection can help:
- Go to Settings > [Your Name] > Sign Out.
- Sign back in with your Apple ID credentials.
Important: Ensure you have a backup of your data before signing out. If you’re having trouble with your Apple ID, you might need to remove the Apple ID from your iPhone and set it up again.
4. Update iOS to the Latest Version
Keeping your iOS updated is crucial:

- Go to Settings > General > Software Update.
- If an update is available, download and install it.
Consider enabling automatic updates to prevent future issues. For a detailed guide on updating your Apple ID settings, check out how to update Apple ID settings on your iPhone or iPad.
5. Reset All Settings
This step can resolve complex configuration issues:

- Navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- After resetting, reconfigure your device settings.
Note: If you’re having trouble with your Screen Time passcode, be aware that after 10 failed attempts, your device may erase all data as a security measure.
Advanced Solutions
If basic troubleshooting doesn’t resolve the issue, try these advanced solutions:
Using Specialized Software
Several third-party tools can help remove Apple ID and fix related issues:

- Tenorshare 4uKey: Removes Apple ID without a password.
- iToolab UnlockGo: Removes Apple ID without data loss.
- EaseUS MobiUnlock: Bypasses various screen locks and removes Apple ID.
Note: Use these tools cautiously and only from trusted sources. Never attempt to unlock an iPhone with a picture, as this is not a legitimate method and could compromise your device’s security.
Reset Location & Privacy

- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy.
- This action resets privacy settings and location services.
If you’re experiencing GPS issues, especially on older models like the iPhone 6, check out our guide on how to fix iPhone GPS not working.
Contact Apple Support
If all else fails, reach out to Apple Support:

- Visit Apple’s support website
- Schedule an appointment at an Apple Store
- Contact Apple Support via phone or chat
If you’re dealing with iCloud lock issues, you might need to consider an iCloud unlock service, but be cautious and ensure you’re using a legitimate service.
Preventing Future Occurrences
To minimize the risk of encountering this issue again:
- Regularly update your iOS and all apps
- Maintain a stable internet connection
- Keep your Apple ID information up to date
- Use strong, unique passwords for your Apple ID
- Enable two-factor authentication
FAQs About Trusted Devices List Issues
- Q: Can I still use two-factor authentication if my trusted devices list is unavailable? A: It may be challenging, but you can try using your phone number as a backup method.
- Q: Will resetting all settings delete my data? A: No, it only resets settings to default. Your personal data remains intact.
- Q: How often should I update my iOS to prevent such issues? A: It’s best to update whenever a new version is available, or at least monthly.
- Q: Can using a VPN cause the trusted devices list to be unavailable? A: Yes, sometimes VPNs can interfere. Try disabling your VPN temporarily.
- Q: Is it safe to use third-party software to remove Apple ID? A: While these tools can be effective, use them cautiously and only from reputable sources.
Conclusion
The “Trusted Devices List is Not Available” error can be frustrating, but with the right approach, it’s usually resolvable. Start with basic troubleshooting steps before moving on to more advanced solutions. If you’re unsure about any step, don’t hesitate to contact Apple Support for professional assistance. Remember, maintaining your device’s software and security settings can help prevent such issues in the future.