Fixing the 0x00000002 Error When Connecting to a Network Printer


By Jack Lin

Update on


When users try to connect to a network-shared printer, they receive a message saying Windows cannot connect to the printer.

This 0x00000002 problem usually occurs on Windows 7 because the driver setup doesn’t begin due to this error.

Some clients of Windows 7 or Windows 10 face this printer installation error while connecting to a network printer from the local IP/TCP port or the Print Server.

By default, you require higher authorization for installing the driver. The clients need to install a suitable Windows 7 driver on their systems.

The printer driver installation program then asks if you like to install a network-shared printer or a local one.

After this, users can pick a suitable option and finish the installation. Getting rid of the error 0x00000002 becomes tough, as many repairs are available for this problem.

How to Fix 0x00000002 Error

First, you need to recognize whether the issue is a hardware or a software problem.

Here, we have mentioned a few approaches that you can try to resolve the error 0x00000002 below. The error shows up on your computer screen as:

“Connect to Printer”
Windows cannot connect to the printer.
Operation failed with error 0x00000002″

0x00000002 Error

The installation error 0x00000002 signifies that the printer’s driver installed on your system is corrupted.

If you are facing the error 0x00000057 on your computer, then you need to eliminate the driver from your driver store in the first place. To perform this action, you have to run the following command.

Run the command as:


From the record of your installed drivers, look for the printer driver that you like to install again and eliminate it by tapping on ‘Remove’ and choosing ‘Remove Driver and Driver Package.’

Next, restart the net start spooler and net stop spooler and try connecting your printer once again. You will most likely be able to install the driver and connect your printer successfully.

Remove Driver and Driver package

If It Does Not Work, then Go Through the Following Method.

1: Remove the registry key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations“.

2: If you come across subfolders having terms from 1 to 499 in the location ‘C:\Windows\System32\spool\prtprocs\x64‘, you need to delete them, but winprint.dll.

3: Remove all print drivers, excluding win print and processors, from the ‘HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments‘ location.

4: Now, start your system again and add your printer.

So, follow this method to resolve the error 0x00000002. If this method does not work for you, then you have to follow some other solutions to fix this driver installation error.

So, let’s look at some effective solutions to remove the annoying problem related to the printer driver installation program.

Method 1: Restart the Print Spooler Service

You can easily eliminate the printer driver installation error using the first method. Go through the following methods to fix this annoying 0x00000002 error.

1: Tap the Windows+R keys together, and a dialog box will appear on the screen.

2: Put services.msc in that run box and tap on ‘OK.’


3: Find and double-tap the ‘Print Spooler’ service within the Name list.

Restart the Print Spooler Service to Fix 0x00000002

4: Under the Service status, tap on ‘Stop.’

Stop Print Spooler Service

5: Tap on the ‘Start’ tab to begin the service once again;

Restart Print Spooler Service

6: Press O.K. and try to add your printer again. Check if the error 0x00000002 persists or not. Hopefully, you will not get this annoying error anymore.

PS: If you are bothered by the 0x80000003 error, here are your top solutions.

Method 2: Make a New Local Port

If the above method does not work for you, then try this method. Here, users can create a local port for fixing the error 0x00000002.

To do this, you can follow the instructions listed below.

1: Tap on Start, select Control Panel, and then double-tap on ‘Devices and Printers.’

Devices and Printers

2: Select the Add a Printer option.

Add a printer

3: Choose Add a local printer from there.

Add a local printer

4: Next, choose ‘Create a new port’ and select ‘Local Port’ as the port type.

Make a New Local Port to Fix 0x00000002 Error

5: Within the ‘Enter a port name’ box, you need to enter the address in the following format:

\\[IP address of the host computer]\[The Share Name of the printer]

Once done, you have to tap on ‘Next.’

\\print\print device name
Add Printer to Fix 0x00000002 Error

To finish the installation, you have to follow these instructions. While installing the driver, select the accurate one from the driver’s list.

Now, see if you are still facing the error 0x00000002.

Method 3: Eliminate Printer Drivers to Fix 0x00000002 Error

This third method will also help you in removing the driver installation error. So, follow some simple steps to get rid of the 0x00000002 error.

1: Press the Windows+R keys together, and a dialog box will appear on your screen.

2: Enter ‘printmanagement.msc‘ in the Run dialog box and tap on ‘OK.’


3: Tap on ‘All Drivers’ from the left pane;

All Drivers on Print Management

4: Right-tap on the printer driver from the right pane and choose ‘Delete’ when a pop-up appears. Here, you will see more printer driver names; repeat the above steps to remove those drivers one by one.

Eliminate Printer Drivers to Fix 0x00000002 Error

5: Add your printer again.

If the error 0x00000002 still exists, you must install the printer driver manually. One can download the driver and install the same from the manufacturer’s website of that printer.

Common FAQs about the 0x00000002 Error

1. What does the 0x00000002 Error mean?

The 0x00000002 Error typically signifies an issue with your system files or drivers. It can result in various disruptions, including hindering the functionality of your printer drivers.

2. How can I fix the 0x00000002 Error?

Various methods can help rectify this error, including updating your system, repairing system files, and updating drivers. Each case may require a unique combination of these methods.

3. How can I prevent the 0x00000002 Error?

Regular system maintenance, keeping drivers up-to-date, and ensuring that system files are not corrupted can prevent this error.

4. Is the 0x00000002 Error harmful to my computer?

While it doesn’t physically damage your computer, the error can disrupt normal operation and slow down system performance.

5. Can the 0x00000002 Error occur on all Windows versions?

This error is not discriminatory and can occur on any version of Windows if conditions permit.

6. What happens if I ignore the 0x00000002 Error?

Ignoring the error can lead to persistent issues like crashes and slow performance. It’s best to resolve the error promptly.


So, these are some of the effective methods to get rid of 0x00000002 printer driver errors. One can resolve this frustrating issue in various ways. So, if you are struggling with this issue, try these methods one by one.

Hopefully, you will not come across this issue again. If you have queries or other questions about this printer driver installation error, then feel free to ask us in the comment section below.

Now, try out these methods and remove this issue effortlessly.


10 years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.