Windows 7 Stuck on Welcome Screen – Ways to Resolve It


By Jack Lin

Update on

Windows 7 Stuck on Welcome

After turning on your system, many users come across the Windows 7 stuck on welcome. So, is your Windows 7 stuck on the welcome screen?

If you have tried shutting down your system and then even switched it back on, then you need to explore other solutions. Many Windows 10, 8, and 7 users have been facing this problem, but mostly, it happens with Windows 7.

This issue could be very frustrating as you cannot access your computer to resolve the main issue. However, do not worry much as this article discusses various fixes to eliminate the Windows 7 stuck on the welcome screen issue.

Now, let’s have a look at some reliable fixes so that you can get back access to your system in no time!

Part 1: Fix Windows 7 Stuck on Welcome by Disconnecting the USB Drive

Sometimes, Windows-related issues like ‘Windows 7 stuck on welcome’ occur due to USB devices, such as a mouse, USB, keyboard, speakers, Wi-Fi adapters, Bluetooth speakers, and more.

Therefore, whenever you come across this annoying issue, you should try disconnecting all the USB devices, which are connected to your system. Now, check if the system is still stuck on the welcome display.

Disconnecting the USB Drive to fix Windows 7 Stuck on Welcome

PS: Here are the best solutions for issues like Outlook disconnected and iPhone stuck on the iTunes logo for your reference.

Part 2: Disconnect the Internet on Your PC

Many users may be wondering how the internet could be the reason behind the ‘Windows 7 stuck on welcome’ issue. However, for several Windows users, disconnecting the computer simply from the internet has successfully resolved the issue.

This is because the internet causes problems sometimes when the computer tries connecting to an unavailable or unresponsive network. So, disconnect the internet and check if it fixes the issue. If this method does not work, move on to the next fix.

Disconnecting the Internet on your PC

Part 3: Try Clean Boot Troubleshooting

As this issue could result due to third-party drivers or applications, Windows users can opt for a clean boot for looking at the root problem. Here are some simple steps you can follow to boot in safe mode.

Steps to Fix Windows 7 Stuck on Welcome through a Clean Boot:

Step 1: Tap on ‘Start’

In the first place, users need to tap on the tab ‘Start‘ and then in the search field, put in “msconfig“. Now, hit ‘Enter‘ and put in the administration passcode if you get a prompt for doing so.

Clean Boot Troubleshooting

Step 2: Choose ‘Selective Startup’

Next, users have to choose the ‘Selective Startup‘ option.

Step 3: Deselect ‘Load Startup Items’

Under the section ‘Selective Startup,’ users have to choose ‘Load Startup items‘ for deselecting it.

Clean Boot Troubleshooting

Step 4: Tap on ‘Disable All’

Now, tap on the tab ‘Services‘ and then choose ‘Hide all Microsoft Services.’ Check the box for enabling it and then tap on ‘Disable All.’ Press ‘OK,’ lastly.

Clean Boot Troubleshooting

Step 5: Choose the ‘Restart’ option

Tap on ‘Restart‘ if prompted.

The issue should be fixed hopefully once the system finishes the restart procedure. If this does not help, go to the next method.

Part 4: Restart the Windows Update Services to Eradicate the Issue

For fixing the Windows 7 stuck on the welcome issue, users can restart the Windows Update Services. To perform this action, go through the instructions listed below.

Steps to Resolve the ‘Windows 7 Stuck on Welcome’ Issue:

Step 1: Put in “net stop wuauserv”.

Initially, users need to access the Run dialog box by hitting the keys ‘Windows‘ and ‘R‘ simultaneously on their systems. After that, put in “net stop wuauserv” and then hit Enter.

Step 2: Hit Enter

Next, put in the command “cd %systemroot%“. After that, hit the ‘Enter‘ key.

Restart the Windows Update Services to Eradicate the Issue

Step 3: Enter the Command

Users need to put in another command, “ren SoftwareDistributionSD.old“. Now, press the Enter key.

Step 4: Hit Enter

Next, users need to put in the “net start wuauserv” command and press the Enter tab.

Restart the Windows Update Services to Eradicate the Issue

Step 5: Put in “Exit”

Lastly, users have to put in the “Exit” command and hit the Enter key for closing Command Prompt. Now, restart your system.

After your system restarts, the ‘Windows 7 stuck on welcome’ issue should be eliminated. Otherwise, it is time to try the next fix.

Part 5: Resolve the Problem by Performing an Automatic Repair

Another way to resolve the Windows 7 stuck on the welcome issue is to carry out an Automatic repair on the system. This method can also be used to fix other Windows-related issues. Here are some easy steps to carry out this process.

Steps to repair the ‘Windows 7 stuck on computer’ issue:

Step 1: Put in the installation media

In the first place, insert the installation media into the system. After that, go through the steps for booting the system from that media.

Step 2: Tap on ‘Next’

Now, choose the language you like and tap on the ‘Next‘ option.

Resolve the Problem by Performing an Automatic Repair

Step 3: Select ‘Repair Your Computer’

Now, you do not have to select the ‘Install Now‘ option as you usually would do with a normal installation. Instead, choose the ‘Repair your Computer‘ option.

Resolve the Problem by Performing an Automatic Repair

Step 4: Click ‘Advanced Options’

After that, select ‘Troubleshoot‘ and then choose the ‘Advanced Options‘ button.

Resolve the Problem by Performing an Automatic Repair

Step 5: Select ‘Startup Repair’

From there, you need to choose ‘Startup Repair.’ Please note that this option could be displayed as “Automatic Repair” depending on your model.

Resolve the Windows 7 Stuck on Welcome Problem by Performing an Automatic Repair

Step 6: Finish the process

The procedure will now begin. To finish the repairing process, you can go through the on-screen instructions. Once this procedure is over, restart your system for checking whether the ‘Windows 7 stuck on computer’ issue has been resolved.

Part 6: Try Running System Checks

In several cases, damaged or corrupted files could affect your system and result in issues like ‘Windows 7 stuck on welcome’. In that case, it is best to run system checks to discover if there are corrupt files on the system. To do so, go through the instructions mentioned below.

Steps to Resolve Windows 7 Stuck on Welcome:

Step 1: Put in the bootable media

First, users need to put the bootable media drive into their Windows system to start the booting process.

Step 2: Select the Language

Now, select the language and tap on the tab ‘Next‘ for proceeding further.

Step 3: Run Command Prompt

For launching Command Prompt, press the keys ‘Shift‘ and ‘F10‘ together on the keyboard.

Step 4: Hit Enter

Enter the commands mentioned below. Press ‘Enter‘ after every command to execute it.

  • sfc /scannow
  • chkdsk c: /f /r
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /rebuildbcd
Running System Checks to fix Windows 7 Stuck on Welcome

Step 5: Type “Exit”

After executing all commands, users need to type “Exit“. Lastly, hit the Enter key for closing Command Prompt.

Step 6: Restart your computer

Now, restart your computer for checking whether the issue ‘Windows 7 stuck on welcome’ has been successfully fixed.

Part 7: Fix Windows 7 Stuck on Welcome by Replacing your Hard Drive

If the above-mentioned solutions do not help you in resolving the Windows 7 stuck on welcome issue, the last thing that you can try is replacing your internal hard drive. That’s because such issues are often caused by a corrupted hard drive.

One cannot replace a hard drive on their own. For doing this, you may require a professional utility program. However, create a backup of all the files for sure before you perform this task.

Replacing your Hard Drive to fix Windows 7 Stuck on Welcome

Tip: The Best Way to Recover your Lost Password for Windows 7 PC

Another issue that many Windows 7 users may encounter is losing or forgetting their password. The next thing that they want is to reset their password. If this happens to you, you may not be able to access the computer and all or some of the system files. So, there are some solutions that you can use to recover your lost password.

Among all, the best way to recover your password for Windows PC is to use a professional tool like Passfab 4WinKey. This is a password recovery tool that provides you with a safe, powerful, and simple way to remove the password on your system if you have lost it.

For doing this, this best Windows password reset tool utilizes a number of amazing features, which include the following:

  • This tool enables users to recover their Windows 7 passwords in some simple steps. All they need to do is to install the tool on an accessible computer. Create a new password reset disk, and lastly, reset the password.
  • The program can be employed for recovering all user account and Windows password. It offers 100% success. Users can use it for removing the password to reset locked systems, resetting the Microsoft password offline, deleting administrator accounts to gain admittance to locked computers.
  • This program supports all Windows versions, including the recent Windows 10.
  • Users can select between two methods to create passwords, and utilize reset disks that could either be a DVD/CD or produce a reset drive on flash drives.
PassFab 4WinKey

Passfab 4WinKey will help you in creating the password reset disk for Windows without any issues. As it is simple to use, anyone with a little technical knowledge can use this program for recovering the password and unlocking Windows.


Q1: Is it common for Windows 7 to get stuck on the welcome screen?

A1: While it’s not uncommon for Windows 7 systems to experience this issue, it can be resolved by following the troubleshooting methods outlined in this article.

Q2: Can outdated graphics drivers cause the welcome screen freeze on Windows 7?

A2: Yes, outdated or faulty graphics drivers can lead to conflicts that result in the welcome screen getting stuck. Updating the graphics drivers can often resolve this problem.

Q3: Will reinstalling Windows 7 delete my files?

A3: Reinstalling Windows 7 will erase all files and applications on the system drive. It’s important to back up your important data before proceeding with a reinstallation.

Q4: What should I do if none of the solutions mentioned in the article work for me?

A4: If none of the solutions provided in this article resolve the issue, it’s recommended to seek professional assistance or contact the Microsoft support team for further guidance.

Q5: Can malware or viruses cause the welcome screen freeze on Windows 7?

A5: Yes, malware or virus infections can lead to system instability and cause issues such as the welcome screen freeze. Running a thorough antivirus scan can help identify and remove any malicious threats.


So, these are some of the different ways to get rid of the ‘Windows 7 stuck on welcome’ issue. All of these methods are quite effective at removing this frustrating issue. Try them all one by one until you find the one that works for you!


10 years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.