Filed Under: How to Repair, Windows

Top Ways to Fix ‘Audio Codec Not Supported Or Not Available’

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Written by Timothy

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Audio Codec Not Supported

There is always a codec program behind a media file, which is for either compressing video into numerous containers or decompressing video data and turning it playable.

The media players need the contents of the containers in order to function perfectly; if not, those media players will throw you errors like “Audio Codec Not Supported” or “Unsupported Codec“.

In this case, you should know the different ways of solving this problem. Below are the different causes and solutions of the audio codec not being supported; follow the steps to repair your video.

Section 1: Different Possible Causes for Audio Codec Not Supported

Cause 1: File Not Supported

The first possible cause that will lead to the audio codec not being supported is when the file type is not supported. A video file’s result is the data that different codecs have compressed.

While you are attempting to open the video file, the first thing it will do is check whether it’s a well-supported codex. If it does not understand the video file, it will throw an error.

Cause 2: The Unavailable Codec

While a media player has different codecs built into them, an unsupported codec can cause some trouble. When we open any file, the media player will find the appropriate and suitable codec to decompress the video.

After this process, it plays your video. However, if the Media player could not see or install the appropriate codecs, it will throw an error of Audio Codec Not Supported.

Cause 3: The Corrupt Video File

Some tools will try their best to fix or ignore minor issues on the videos, but some do not. Especially when those files are badly corrupted, things will not go the way you want them to go. File corruption could be caused by you directly or by an infection on the device.

PS: here are the top solutions to fix the Audio Format EAC3 Not Supported.

Section 2: Fixing ‘Audio Codec Not Supported’ in Window Media Player

For example, when your video player plays without vice versa or audio, you are undoubtedly facing codec errors.

The good news, is you don’t need to do any job on your tool to fix the Audio Codec Not Supported problem manually. It can be fixed automatically.

Fixing this issue requires you to use Windows Media Player and follow the simple guide below:

1: Launch your Windows Media Player.

2: Click and open the Tools.

3: Navigate to Option.

Fixing Audio Codec Not Supported in Window Media Player

4: Please click the Player button in order to display options.

5: Click the “Download codecs automatically” option and click “OK” to proceed.

6: Now, play the file once again. It may be required to be cued to install that codec. Just click the “OK” button to confirm, then install after that. install the codec. Then please click the “OK” to confirm & install after that.

Note: Remember to make sure to have the active WIFI connection available before clicking the “OK” button.

Besides, let’s learn more about the best generic audio driver fix in Windows 10.

Section 3: Fixing ‘Audio Codec Not Supported’ Using VLC

The VLC is one of the well-known versatile media players. Coming with numerous built-in tools to handle media, VLC is one of the well-known versatile media players. Coming with various built-in tools to handle media files, it can do functions like converting files between different formats very easily.

Additionally, VLC usually will fix some media file problems and errors automatically for you before playing them, so it’s also possible for you to fix those errors like unsupported or unavailable audio codecs manually by using VLC.

Following the simple guide below:

1: Launch your VLC tool.

2: Find and click on the “Media” button from the menu.

3: On the menu, find & click on the “Convert“.

4: On the file selection panel, add the video files you need to play.

5: Click that “Convert” on the bottom of your screen to convert the video. Another way of doing this is to hit ALT + C on your keyboard. Both provide you with the same result.

6: Choose “Video – VP8 + Vorbis(Webm)” or “Video – H.264 + AAC(MP4)” or other options available for you.

7: Now, please click the “Start” button.

Fixing Audio Codec Not Supported Using VLC

After the conversion is done, just replay the video file.

However, if this still does not fix your video file, check if your VLC tool is at the latest version available. If the issue still exists after you update the version, please visit the site in order to manually download codec files.

These codec files are on the page 100% compatible with Windows 11/10/8.1/8/7 and Windows XP/Vista. It’s easy to install. You just need to follow the instructions on the setup program.

Once you successfully installed the codec files, remember to restart your device and then try reopening the video file.

However, if none of the above solutions worked for you, there’s a possibility that your file has been compromised. In this case, you should try to use the professional video repair tool to fix the Audio Codec Not Supported error.

Section 4: Repairing ‘Audio Codec Not Supported’ Using Repairit

Many tools are dedicated to fixing and repairing corrupt videos, but the Wondershare Repairit is the best one among those top best video repair software.

Of course, you can repair your unsupported video files with Repairit effortlessly. If you want to fix this audio codec not supported issue on your computer by using Repairit, follow the steps below:

1: Install the Repairit.

2: Launch the Repairit on your computer.

3: After opening the tool, please drag your video and then paste it.


4: After adding the files, choose and tick the ones you wish to fix & then proceed.

Add files to Repairit

Note: You are able to monitor the process of video fixing via the progress bar. As a matter of fact, it will let you know when it’s done.

Quick Repair

If that Quick Repair option did not fix your unsupported video, you should consider the Advanced Repair Mode. Just click the red “Advanced Repair” button.

Repairing Audio Codec Not Supported by Video Repair Software

Follow Below Simple Steps to Fix Your Video:

1: Upload your corrupted file again, then click to choose the “Advanced Repair”. After that, upload another file created by the same device that you are using. The point of doing this is that the “Advanced Repair” will use complex algorithms to detect key elements about those uploaded files, and it will use to fix those corrupted files which are unsupported.

Advanced Repair

2: Choose another different path to save your repaired files. After that, you just need to wait for the repair job to be completed.

save your repaired files

Section 5: Repairing ‘Audio Codec Not Supported’ on Android

If you have the same problem with your smartphones, here are the method you can use to fix them.

Method 1: Change the Media Player

Some players could be inefficient since not all media players have the required codec files for all formats. There may be some media players that can give you the option of updating or the add codec files. However, the majority does not.

In this case, the only option for you is to change the media player completely. If, instead, you, for some reason, don’t want to change your media player so that it does not work, then please try updating it.

Method 2: Convert Video to Other Format

If you don’t want to change your media player entirely, you can try this method instead. Converting videos to another format has a chance of solving this problem; as a reminder, using a professional video tool will make this much more accessible.

Without a computer, consider searching your mobile phone’s operating system’s app store to install efficient video format converters.

On the other hand, do the same even if you have to use a PC. But you don’t need other tools if you have VLC installed. Launch your VLC media player, click ‘Media” and the “Convert” button.

Once after converting the video file successfully, you can open it with the media player you have.

Section 6: Repairing ‘Codec Not Supported Error’ on LG/Samsung Smart TV

You could face the same issue when trying to play videos on a smart TV (either using USB or even by casting it). The basic solution for solving it is to transfer videos to your computer or mobile and repair the video file by converting or re-compressing it.

Method 1: Converting Videos to Another Format

Various ways to convert videos were mentioned in Parts 2 & 3. Specifically, Part 3 mentioned the detailed tutorial to convert videos using the VLC Media Player. In this case, you can always convert videos to files supported by the TV.

Method 2: Using Repairit Video Repair

As being said above, Repairit is a powerful, efficient, and accessible tool for video repair. All you have to do is launch the tool, drop the corrupt media file and start from there. After the process is finished, preview and save the file, then try again on the TV.

FAQs (Frequently Asked Questions)

FAQ 1: What should I do if I encounter the error message “Audio Codec Not Supported or Not Available”?

If you encounter this error message, try updating your audio codecs and drivers. Additionally, consider using a media player with built-in codecs or installing a codec pack. If the problem persists, you may need to convert the audio file format or seek professional help.

FAQ 2: How can I check which audio codec is currently in use?

To check the audio codec currently in use, follow these steps:

  1. Right-click on the audio file.
  2. Select “Properties.”
  3. Go to the “Details” tab.
  4. Look for the “Audio Codec” or “Codec” section.

FAQ 3: Can I uninstall or remove specific codecs?

Yes, you can uninstall or remove specific codecs from your system. Open the Control Panel, navigate to “Programs” or “Programs and Features,” and locate the codec-related software or codec packs you wish to remove. Right-click and select “Uninstall” to remove them.

FAQ 4: Is it possible to recover missing or corrupted codec files?

Yes, it is possible to recover missing or corrupted codec files. You can try reinstalling or repairing the codecs through the Control Panel. Alternatively, restoring your system to a previous restore point may help recover the missing or corrupted files.

FAQ 5: Are codec packs safe to install?

Codec packs from reputable sources are generally safe to install. However, exercise caution when downloading codec packs from unknown or untrusted websites, as they may contain malware. Stick to well-known codec pack providers to ensure a secure installation.

FAQ 6: Why is updating audio codecs and drivers important?

Updating audio codecs and drivers is crucial to ensure compatibility with new audio formats, enhance system stability, and resolve issues related to audio playback. Outdated codecs and drivers may lead to errors, including the “Audio Codec Not Supported or Not Available” message.


Being the media players’ important part, codecs are used to compress digital data to numerous formats and depress the data when it is required to be used on different media players.

Once the audio codec files are unavailable or unsupported, your video will not work completely. Either the video or audio or both will be out of sync, or even worse – missing completely.

If you have problems with video or audio codecs not being supported, this tutorial will surely be helpful to you since numerous causes and solutions are covered.


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