Filed Under: Laptop, Repair

Chromebook Mouse Not Working – Here Are the Surefire Fixes!


Written by Jack Lin

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Chromebook Mouse Not Working

“My Chromebook Mouse Not Working since last night.

I tried various solutions but none of them worked.

Please help me as I have an important project to complete. P.S. I am not a tech-savvy!”

If you are facing an issue similar to the above, the below content is your guide. We will help you how to overcome this error with minimal effort. So, go ahead and learn what you can do with it.

It is true that Chromebooks are absolutely smooth computers in terms of functionality and user-friendliness. However, just like any other computing device, Chromebooks too can experience various issues, at least on an occasional basis.

For instance, some say that their Chromebook Mouse Not Working. The good news, on the other hand, is that this issue can be addressed with some easy methods. The purpose of this article is to explain those methods.

Why is My Chromebook Mouse Not Working?

A broken Chromebook touchpad can be caused by a number of issues.

The physical functionality of the touchpad might be hindered by dust and dirt on or beneath the touchpad.

The pointer may stop moving if the program is frozen or dysfunctional.

Touchpads may be disabled on some Chromebooks by a key combination.

PS: if you are looking for the best Chromebook with a Backlit Keyboard, this guide you should check out.

What Can You Do if Your Chromebook’s Touchpad Doesn’t Work?

In fact, there is a very effective workaround if you experience a malfunctioning in your Chromebook’s touchpad.

As per this option, you are supposed to use your Chromebook’s touchscreen and use an external mouse.

However, if that doesn’t necessarily work, the problem is about its touchpad only but not about your Chromebook.

So, this method can also be considered a way to diagnose the problem correctly.

Solutions to Try if Your Chromebook’s Touchpad is Not Working

Now that you have determined, the Chromebook Mouse Not Working issue is specific to the touchpad itself. Let’s proceed to the solutions.

Thankfully, the problem is not as serious as it is related to the touchpad’s function.

Mentioned below are the troubleshooting methods you can try to overcome this error successfully.

● Solution 01

First of all, you should check if it has dirt or dust on the touchpad of your Chromebook.

The most practical solution is to clean the troublesome touchpad. So, what you can do is to use a soft, clean cloth and wipe the dirt or dust.

Also, you can use a blower gently to puff away the potential particles clogged in the cracks. Such particles can accumulate under the touchpad in most cases.

clean the troublesome touchpad

● Solution 02

Ten seconds of finger drumming on your Chromebook’s touchpad. Vibration from your fingertips on the touchpad can remove dirt and move it out of the way. As a result, you will feel easier to type.

● Solution 03

As the third solution to fix Chromebook Mouse Not Working, you should press the Esc key a couple of times constantly. When you do that, the key will stop loading the existing page.

If there’s anything on the page that stops your Chromebook from functioning properly, this method will work.

Pressing the “Esc” key a couple of times will prevent the elements of that page from loading. Then, things will get back to their normal stage.

Pressing the "Esc" key a couple of times

● Solution 04

The next solution to fix Chromebook Mouse Not Working is to restart the faulty Chromebook. In this case, you should press the “Power” button on the Chromebook and hold it.

You should do it until your Chromebook gets turned off. You might have to do that for a minute or so.

After that, you will be able to turn your Chromebook on, and the error will be gone. You must know that restarting can fix plenty of errors.

press the "Power" button on the Chromebook and hold it

● Solution 05

Hard resetting your Chromebook is another solution you can try if your Chromebook Mouse Not Working.

You must note that a hard reset will not delete or change any files located on your Chromebook. However, it is a very effective method in many cases.

To perform a hard reset, you will have to hold your Chromebook’s power button for a while.

After that, you will have to press both the “Refresh” and “Power” buttons simultaneously to perform a hard reset. That will perform a hard reboot.

press both the "Refresh" and "Power" buttons

● Solution 06

First, you should check the manual of your Chromebook. Some of the Chromebooks will consist of function keys to turn on or off your device’s touchpad.

This can be the cause behind your Chromebook’s touchpad issue. If you have turned off your touchpad unintentionally, just turn it on. Probably, this could be the simplest possible solution to fix the Chromebook mouse not working.

● Solution 07

As per this solution, you should check the configuration of the touchpad and change how it works. The following steps should be followed if you want to do that.

  • First, you should go to “Settings” and select “TouchPad” to proceed.
  • After that, you should turn off features such as touchpad acceleration and tap-to-click. You should also disable the option called “Touchpad Speed“.
  • After changing those configurations, you will be able to see that your touchpad works as usual.

If that doesn’t work and your Chromebook Mouse Not Working, try our next solution.

● Solution 08

Do you have more than one user account on your Chromebook? If so, you can get rid of other accounts (delete them) and leave only one account. In many cases, this method works to fix issues related to the touchpad and other aspects.

Important: As you may already know, most Chromebooks are working based on cloud computing technology. So, if you have saved your files on local storage, just create a backup of those files. After that, you can delete those extra accounts from your Chromebook. Such an approach will enable you to recover files later in case you need them.

If none of the above solutions have worked so far, you should take your Chromebook to a technician. They will check your computer for errors using their experience and knowledge.

If they cannot repair your Chromebook, you may have to go for a replacement. If the Chromebook is still under warranty, you can claim a new one from the vendor. So, that’s what you should do if your Chromebook Mouse Not Working.

Also read: How to Fix Mouse Scroll Wheel Not Working on Windows or Mac.

Frequently Asked Questions

Q: My Chromebook mouse is not working after a recent update. What should I do?

A: If your Chromebook mouse stopped working after an update, try restarting your device. If the issue persists, try updating your mouse drivers and performing a Powerwash, which will reset your Chromebook to its factory settings.

Q: Why is my Chromebook touchpad working, but the external mouse is not?

A: If your Chromebook touchpad is functioning correctly, but the external mouse is not, it could be a driver-related issue. Try updating the mouse drivers or using a different mouse to determine if the problem lies with the mouse itself.

Q: Can I use a Bluetooth mouse with my Chromebook?

A: Yes, Chromebooks support Bluetooth connectivity, allowing you to use a wireless Bluetooth mouse with your device. Ensure that your Bluetooth mouse is properly paired with your Chromebook.

Q: What should I do if my wireless mouse is not connecting to my Chromebook?

A: If your wireless mouse is not connecting to your Chromebook, try the following steps:

  1. Check the batteries in your mouse and replace them if necessary.
  2. Make sure your mouse is properly paired with your Chromebook.
  3. Restart your Chromebook and try connecting the mouse again.

Q: Is there a way to reset the USB ports on my Chromebook?

A: Yes, you can reset the USB ports on your Chromebook by performing a Powerwash. However, keep in mind that a Powerwash will erase all the data on your device, so make sure to back up any important files before proceeding.

Q: What if none of the fixes work for my Chromebook mouse?

A: If none of the troubleshooting methods mentioned above work for your Chromebook mouse, it may be a hardware issue. Consider contacting the manufacturer or seeking professional assistance to diagnose and repair the problem.


Experiencing issues with your Chromebook mouse can be frustrating, but with the surefire fixes mentioned in this article, you should be able to resolve the problem quickly. Remember to restart your Chromebook, check the mouse connection, update Chrome OS and mouse drivers, and disable power management for USB ports if needed. If you have any further questions or encounter persistent issues, don’t hesitate to seek professional help. Get your Chromebook mouse working flawlessly again and enjoy uninterrupted productivity!


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