Filed Under: Game, Repair

Why Does My Xbox Controller Keep Turning Off? – Causes & Fixes


Written by Jack Lin

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Why Does My Xbox Keep Turning Off

Are you devastated by the fact that your Xbox controller keeps turning off? Don’t worry; in this article, we will state the reasons “why does my Xbox keep turning off.” And also share some fixes to solve the issue.

While playing games on Xbox, if your gaming console keeps turning off, it can be very annoying. You will have to face this issue when you are playing a game, and suddenly it will turn off or shut down.

Now, let’s see why my Xbox controller keeps turning off.

Why Does My Xbox Controller Keep Turning Off?

Reason 1. Your Xbox Console is Overheating

One reason why my Xbox keeps turning off may be because you are overusing it. Your Xbox should not be placed in a location where it’s near any heat source or direct sunlight. Nor should it be wedged into between furniture or other objects.

The console should also not be placed directly on top of the TV. It can block ventilation and cause overheating issues. If your device is used in an area with poor ventilation, it’s likely to overheat and shut down.

Besides, if you are experiencing the Xbox Remote Play not working issue, let’s go through some of the most common and evident ways you can fix it imminently here.

Reason 2. Your Controller Has Dead Batteries

If you’re wondering, “why does my Xbox controller keep turning off” there’s a good chance that the batteries are dead. You can replace them or take them to an authorized service center and have them do it for you.

The average controller battery life depends on whether you’re using wireless connectivity. If you’re playing for extended periods, plug in your controller with a USB cable, so it doesn’t run out of juice!

Also, if you want to know ‘is Raft on Xbox‘, can the game be played on your mobile devices, then this article is for you. Let us learn everything about this topic.

Reason 3. The Firmware of Your Controller is Outdated

The reason why my Xbox keeps turning off is that your controller’s firmware version is outdated.

To check it, press the Guide button on your controller. And then go to Settings > All Settings > Devices & Accessories > Controllers & Accessories. You’ll see a list of attached controllers there.

If you have more than one, you can use the left stick on each controller to scroll through them until you find yours. In this example, we’re showing an Xbox Elite Controller (which has version 1.5).

If the version number in this list isn’t up to date, it won’t be able to take advantage of new features that were added.

In addition, let’s discover the top 5 GameCube controllers for PC gaming. Our comprehensive guide helps you choose the perfect controller to enhance your gaming experience.

Reason 4. Your Controller May Have a Low Battery

Another reason why my Xbox controller keeps turning off is that it has a low battery. If you leave the controller on, it can drain the battery. To check whether this is the case, ensure that you have fully charged batteries in your controller.

Then see if your controller is working when connected to a computer via a USB cable or charging station. If this works but not when connected to Xbox directly, there might be issues with either the console or its PSU.

Reason 5. The Distance Between the Controller and Xbox is Too Much

One common reason why my Xbox keeps turning off is a problem with the signal strength of your wireless controller. The distance between the controller and Xbox should be less than 10 meters and be in the same room. If you use a wireless controller, ensure its signal strength is good enough.

If you use a wired controller, ensure the cable is connected correctly. If your Xbox has issues with the wireless controllers, there is not much you can do about it. You will have to purchase new ones or use the wired controllers instead.

Fixes for Xbox Controller Keep Turning Off Issue

So, after learning the possible reasons why my Xbox controller keeps turning off repeatedly, it’s time that you know their fixes too.

After learning the fixes down below, the issue will likely get resolved. And you can restore to enjoying playing games.

1. Replace the Batteries with New Ones

If you are thinking, why does my Xbox keep turning off? It’s possible that the batteries need to be replaced. This relatively easy fix can be done in just a few minutes.

First, remove the power cord from your Xbox console. Next, open up the battery compartment. For newer models, pull back a flap to access this compartment. Older models will require you to unscrew several screws before you can get inside.

Finally, remove both AAA batteries inside your controller. And replace them with new ones. You may need one or two pairs, depending on how old your current set is.

Replace the Batteries with New Ones

2. Decrease the Distance and Interference Between the Console and Xbox

The next thing you can do to fix why your Xbox controller keeps turning off is to decrease the distance between your console and controller. The closer it is, the better.

There are several ways you can achieve this:

  • Place your controller directly on top of or as close as possible to your console.
  • Make sure there is no interference between them (i.e., keep them away from other devices).
  • Keep an eye out for any faulty equipment that could cause interference. And try unplugging it if it’s nearby.

3. Disconnect Any Accessories That Are Connected to the USB Ports on Your Console

In addition to the power supply, your console’s USB ports may also malfunction. If you have any accessories connected to these ports, disconnect them. Now see if that solves the issue.

If disconnecting all of your accessories does not resolve this problem, try turning off your Xbox One console. Press its button until it displays “Turn Off.” And then turning it back on again by pressing its button until it says “Turn On.”

4. Power Cycle the Console

Another effective fix that can make you stop wondering, “why does my Xbox keep turning off” for good is to power cycle. Power cycling is turning off your console and then restarting it.

  • Press and hold the console’s power button for 10 seconds to turn it off
  • Unplug all of its cables for 30 seconds
  • Press and hold the power button to drain the remaining power
  • Plug back all of the cables
  • Press the power button again to power the console back on. If you still have problems after power cycling, try resetting your console.

5. Factory Reset the Console

To factory reset your console and solve why your Xbox controller keeps turning off, you’ll need to begin by powering down the system.

To do this, press the Xbox button on your controller until it displays a green light and beeps twice.

Afterward, remove its power cord from the wall socket. Do this for about five seconds before plugging it back in. Now to perform a factory reset:

  • Press the Xbox button on your console until it powers on.
  • Choose “Settings” with your controller’s directional pad. And press A when prompted to enter settings mode.
  • Choose “All Settings” with your controller’s directional pad. And then scroll down until you see “System > Console info” highlight that option with A.
System > Console info
  • Now,  go back to one level (press B), then select “Reset Console.” You’ll be asked if you want to “Reset and remove everything” or “Reset and keep my games & apps.”
Reset Console

6. Update the Firmware of the Controller

If you’re still facing the problem of why my Xbox controller keeps turning off, the next thing you should do is update the firmware on it. To do this:

  • Navigate to Profile & System > Settings > Devices & Connections > Accessories and Select your controller.
Go to Profile & System > Settings
Devices & Connections > Accessories
  • Select Update required and follow the prompts. The firmware version of your controller will be displayed in green text.
Update required
  • You can also check that all accessories are working. Do that by pressing both bumpers while connected to the Xbox One console. If an accessory isn’t functioning correctly, disconnect it from your computer or console. Do this before updating its firmware.

7. Update the Xbox Console

Updating the Xbox console is a great way to fix why my Xbox keeps turning off problems.

If you haven’t updated, or if you have tried but had some trouble, here’s how to update your Xbox:

  • Go to settings on your console by pressing the Menu button on your controller. And then select Settings.
  • Select System Update from the menu that appears.
Update the Xbox Console
  • You should see a message asking if you want to update your system software—if so, select Yes! The update will begin downloading and installing (this may take up to 10 minutes).
  • Your console will automatically restart when it’s done updating itself. Try turning it back on again once this happens!


1. How can I check the battery level on my Xbox controller? To check the battery level, press the Xbox button on your controller, and the battery indicator will appear on the screen. It will display the remaining battery life.

2. Can using third-party batteries or charging accessories cause controller shutdowns? Using third-party batteries or charging accessories might lead to compatibility issues, resulting in unexpected shutdowns. It’s recommended to use official Xbox accessories for optimal performance.

3. Will a firmware update erase my controller settings? No, a firmware update will not erase your controller settings. It only updates the embedded software to enhance functionality and compatibility.

4. How often should I clean my Xbox controller? Regularly cleaning your Xbox controller is essential to maintain its performance. Aim to clean it every few months or as needed, especially if you notice any debris or dust buildup.

5. Can I fix a faulty power button on my controller myself? Repairing a faulty power button requires technical expertise. It is advisable to seek professional assistance or contact Xbox customer support for guidance.


We hope you’ve found this article helpful and can now enjoy your Xbox without any issues.

If the problem of why my Xbox controller keeps turning off persists again, don’t be hesitant to try the tips mentioned above again.

And if the tips don’t work for any technical reason, call for service support. Do everything you can before replacing the devices.


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