How to Fix the Verizon Router’s Yellow Light: Troubleshooting Tips


By Jack Lin

Update on

Verizon Router Yellow Light
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The Verizon router’s yellow light is one of many users’ most common problems. It usually indicates a connectivity issue between the router and your ISP.

The following sections in this guide will show you how to fix this problem. This can be done by implementing some simple troubleshooting tips for fixing the Verizon router’s yellow light issue.

Also read: 5 best WiFi routers under 50 dollars.

What Does a Yellow Light in a Verizon Router Indicate?

If your Verizon router blinks a yellow light, there are many reasons behind that. First of all, the Verizon router’s yellow light indicates that the internet connection is not working.

A blinking yellow light can also indicate the strength of the connection between your router and an extender. Suppose your extender is connected to your modem, and you have multiple devices connected. In that case, this could be how many devices are using bandwidth at any given moment.

It could also mean a problem with the modem or power source itself. If you’re using an extension cord, make sure it’s plugged in securely so that it gets power from both ends and not just one end.

If you are using a cable internet connection, this could be an issue with the modem. And if you have a cable connection, try resetting the modem and router. If this does not work, contact your internet service provider.

Besides, here we will deep dive into one specific carrier, i.e., Verizon Unlock phone, and how to unlock a Verizon phone without unlock code.

Methods to Fix the Verizon Router Yellow Light

There are several methods that you can try to fix the issue of the yellow light on the Verizon router. Some of them are as mentioned below:

  • Check the Verizon connection status.
  • Reset the router.
  • Check the cables.
  • Check the ONT for any physical damage.
  • Change the Ethernet cable if necessary.
  • Reboot the router
  • Check if the router is overheating.

Also, are you troubled with the Verizon router blinking white light issue? If so, then this article is for you, as here you can learn some easy fixes.

1. Check the Verizon Connection Status

Let’s check out this first step to fix the Verizon router’s yellow light issue. If you are experiencing a hardwired connection, check to ensure that your router is plugged into the back of your modem. If this doesn’t solve the problem, try using an Ethernet cable to connect them directly instead of wireless internet.

If you’re still experiencing issues with your wireless network, open a browser on any device connected to Verizon’s network. And go to

Sign in with your account information when prompted. Once logged in, click My Account from the top menu bar and then click Account Settings.

Look for any pop-ups onscreen or under Service Alerts. That might indicate an outage affecting your area if it’s not already obvious due to loss of connectivity.

Or other symptoms like yellow lights flashing on devices connected through Verizon’s network. Such as laptops or phones.

If there are no alerts about service issues nearby where you live, proceed with the troubleshooting steps below. If they don’t work in any case, then reach out to customer service. Otherwise, they may just tell you, “nothing seems wrong.”

2. Reset the Router

The second step to fix the Verizon router’s yellow light is to reset the router. There can be two types of resetting. One is a soft reset, and the other is a hard reset.

We will talk about a straightforward router resetting way, which goes as follows:

  • Power off the router.
  • Hold the reset button on the front of your router until it turns off, then wait 30 seconds.
Reset the Router
  • Power on the router and wait for it to boot up before proceeding entirely.
  • Please turn off your computer and other devices connected to Verizon FiOS Router. You can do that by unplugging them from power sources.
  • Wait 30 seconds.
  • Plug one end of an Ethernet cable into one of your ports on Verizon’s FiOS Router.
  • And then, connect that end to any open port available on your computer or another device that you wish to connect via Wi-Fi or wired connection. Repeat this process with another cable. Do this until all necessary devices are connected through Verizon’s FiOS Router.
  • Connect power cords back into power outlets; turn each device back on now.

3. Check the Cables

The next step to fix the yellow light on the Verizon router is to check the cables. First, ensure the cables are plugged in correctly and that they’re not damaged or loosely connected.

Check the Cables

Look for corrosion on any of the cables or connectors, especially if they’re exposed to moisture. If you see a lot of corrosion, it may be time to replace them with new ones. Or at least clean them thoroughly before you plug them back into your router or modem.

If there’s no visible damage, but you still suspect something might be wrong with one of your cables, try removing and reconnecting it. You need to do this to double-check that nothing has come loose during use.

If you’ve tried all of the above and still can’t get online, it may be time to visit your local computer repair shop or IT support company. They’ll be able to figure out exactly what’s wrong with your connection and fix it.

4. Check the Verzions ONT

Check the Verzions ONT

The next step to fix the Verizon router’s yellow light is to check the ONT for any damage. If there is something wrong with your ONT, it’s best to call Verizon and get a replacement.

Check if the ONT is working correctly. To do this, unplug each of the cables until you only have four left connected.

Then plug one cable back into each of those four ports on your ONT and wait for 15 seconds before moving to the next port.

If an error message appears when you plug a cable back into one of these ports, then there may be an issue with that particular port. If no error occurs, there isn’t anything wrong with that port or cable connection.

Check if the ONT is connected to the router by turning off both devices for about 30 seconds before turning them back on again. This should reset their settings and so they can properly connect again.

If there are no error messages and you cannot connect to the internet, try rebooting both devices again. If this doesn’t fix the problem, it may be due to a faulty cable; if so, replace it with another one.

5. Change the Ethernet Cable

Change the Ethernet Cable

The next step to fix the yellow light on the Verizon router is to check if the Ethernet cable is damaged. If it is, you’ll have to replace it. If it isn’t damaged, check for any other issues with the router or your PC.

If the cables are damaged, replace them with new ones that work correctly and don’t have any damage on them whatsoever. Also, ensure that both ends of each cable are plugged in correctly!

If the cables are not damaged and plugged in correctly, try restarting your router and PC. This can sometimes fix any issues you may have with network connectivity. If this doesn’t work, then contact your ISP for further assistance.

6. Reboot the Router

If you’re experiencing yellow light on the Verizon router, restarting it is the first thing you should try. You can do this by unplugging the power source of your router. And waiting for a few seconds before plugging it back in.

Alternatively, if you have access to your router’s reset button, press and hold for about 5 seconds; you need to do this until the power light flashes rapidly.

Reboot the Router

If the Verizon router’s yellow light is still on after you’ve restarted your router, a few things can be done.

First, check if there is any cable damage along the Ethernet cable or at either end. If there is damage, replace it with a new one since this could cause interference and make your router malfunction.

7. Check if the Router is Overheating

The next step of fixing the Verizon router’s yellow light involves if the router is overheating by determining how hot it is. To do this, ensure the computer and all other devices are disconnected from the router.

Then use a thermometer to measure the temperature at different points on the router. If any part of your router’s temperature exceeds 110 degrees F (43 C), you should immediately move it to a cooler place to prevent damage or failure.

If your Verizon router’s temperature does not exceed 110 degrees F (43 C), then there is no need to worry about it being overheated! Suppose your device’s internal temperatures exceed this threshold when turned on for long periods.

In that case, powering down is recommended. And moving it somewhere less likely to get warm or hot, like under an AC vent near a window during summer days.

FAQs (Frequently Asked Questions)

What does the yellow light on my Verizon router mean?

The yellow light on your Verizon router typically indicates a problem that needs attention. It can be related to internet connectivity issues, configuration errors, firmware problems, or hardware malfunctions.

Why is my Verizon router showing a yellow light?

There can be several reasons why your Verizon router shows a yellow light. It could be due to issues with your internet connection, router configuration, outdated firmware, or hardware problems. It’s important to troubleshoot the specific cause to fix the yellow light issue.

How can I fix the yellow light on my Verizon router?

To fix the yellow light on your Verizon router, you can try several troubleshooting steps. Start by checking your internet connectivity, power cycling the router, ensuring secure Ethernet cable connections, updating the router’s firmware, resetting router settings, and temporarily disabling firewall or security software. If the issue persists, contact Verizon support for further assistance.

Do I need technical expertise to fix the yellow light on my Verizon router?

No, you don’t necessarily need technical expertise to fix the yellow light issue on your Verizon router. By following the troubleshooting tips mentioned in this article, you can resolve common problems that cause the yellow light. However, if you’re unsure or unable to fix the issue, it’s always advisable to seek assistance from Verizon support.

Can a yellow light on my Verizon router affect internet speed?

While a yellow light on your Verizon router indicates a problem, it doesn’t necessarily mean it directly affects internet speed. The yellow light typically signals an issue with the router itself rather than the internet speed. However, resolving the underlying problem can potentially improve overall network performance.

Will resetting my router erase all my settings?

Yes, resetting your router to its default settings will erase all the customized settings you’ve made. It will revert the router back to its original configuration. Therefore, it’s essential to take note of any personalized settings or configurations before performing a reset.


In conclusion, there are several ways to fix a Verizon router’s yellow light. It is important to remember that the first step is always to determine if the problem is with your cable or Internet connection. You can try resetting your router and checking for firmware updates if it’s not.

If none of these fix your yellow light on the Verizon router problem, then it may be time for you to contact the support or replace it with a new one.


10 years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.