As a seasoned tech expert with over two decades of experience troubleshooting mobile apps, I’ve encountered numerous cases of Kik not working on iPhones. This comprehensive guide will walk you through the most effective solutions to get Kik up and running smoothly on your device.
Understanding Why Kik Stops Working on iPhones
Before diving into the solutions, it’s crucial to understand why Kik might stop working on your iPhone. Kik Messenger, launched in 2010 by Kik Interactive, is a popular messaging app known for its pseudo-anonymous registration process and features like chatting, group chats, and games.
Common reasons for Kik malfunctions include:
- Connectivity issues
- Outdated app versions
- Insufficient device storage
- Software incompatibilities
- Server outages
- Third-party keyboard conflicts
- Device overheating
- Jailbroken iPhones
- Account and login issues
By identifying the specific cause, you can apply the most appropriate fix to resolve the issue.
10 Expert Solutions to Fix Kik Not Working on iPhone
1. Check Your Internet Connection
A stable internet connection is crucial for Kik to function properly. Here’s how to ensure your connection is strong:

- Open Settings > Wi-Fi and check for at least 2-3 bars of signal strength.
- Try switching between Wi-Fi and cellular data to see which provides a more stable connection.
- Move to an area with better reception if necessary.
2. Update the Kik App
Outdated app versions can lead to crashes and bugs. To update Kik:
- Open the App Store on your iPhone.
- Tap your profile icon.
- Check for Kik app updates under “Available Updates.”
- If an update is available, tap “Update.”
Pro tip: Enable automatic app updates in your iPhone’s App Store settings to always have the latest version.
3. Update Your iPhone’s iOS Version
Older iOS versions may not be fully compatible with the newest Kik app. To update iOS:

- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install it.
Keeping your iPhone’s system up-to-date ensures the best performance for all apps, including Kik.
4. Restart Your iPhone
A simple restart can clear out minor software glitches:

- Press and hold the Power button until the “Slide to Power Off” prompt appears.
- Swipe the slider to turn off your iPhone.
- Wait 30 seconds, then power your phone back on.
This process gives all apps a fresh start, potentially resolving Kik issues.
5. Reinstall Kik App
Reinstalling Kik can erase any corrupted files or outdated configurations:
- Delete Kik by holding the app icon until it wiggles, then tapping the X icon.
- Open the App Store, search for “Kik Messenger,” and reinstall it.
6. Free Up Storage Space
Low storage can cause apps to lag and crash. To free up space:

- Go to Settings > General > iPhone Storage.
- Review which apps and files are taking up space.
- Delete old conversations in Kik, unused apps, and unnecessary files.
- Aim to have at least 1-2 GB of free space.
7. Reset Network Settings
Resetting network settings can fix connectivity problems:

- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Enter your passcode if prompted.
Note: This will erase saved Wi-Fi passwords and other network configurations.
8. Uninstall Third-Party Keyboards
Non-default keyboards can sometimes conflict with Kik’s messaging function:

- Go to Settings > General > Keyboard > Keyboards.
- Remove all added keyboards and revert to the system default.
9. Contact Kik Support
If issues persist after trying the above solutions, reach out to Kik’s customer support:
- Use the in-app support options.
- Visit help.kik.com for additional resources.
- Clearly describe your troubleshooting steps and the issues faced.
10. Use Kik on Desktop as a Temporary Solution
If problems persist only on your iPhone, consider using Kik on your desktop:
- Download Kik for PC or Mac.
- Sync with your mobile account for seamless chatting.
This can serve as a temporary solution while you continue to troubleshoot the iPhone app.
Additional Kik Troubleshooting Tips
- If you’re having trouble with images not loading in Kik, try clearing the app cache or reinstalling the app.
- For issues with joining Kik groups, ensure you have the latest version of the app and a stable internet connection.
- If you’re experiencing stuck messages on Kik, try force closing the app and restarting it.
- In case you’ve forgotten your password, learn how to reset your Kik password to regain access to your account.
- Be aware of potential Kik scams to protect your personal information and ensure a safe messaging experience.
Key Takeaways
- Always start by checking your internet connection.
- Keep both Kik and iOS updated to the latest versions.
- Regularly free up storage space on your iPhone.
- Don’t hesitate to contact Kik support for persistent issues.
Frequently Asked Questions
Q: Why does Kik keep crashing on my iPhone?
A: Frequent crashes can occur due to outdated app versions, insufficient storage, or iOS incompatibility issues. Update Kik and iOS, restart your device, and free up storage to troubleshoot.
Q: Why is Kik not sending messages on iPhone?
A: This is typically due to poor internet connectivity. Check your Wi-Fi or cellular data signals, move closer to the router, or try resetting network settings.
Q: How do I fix Kik login failed on iPhone?
A: Login failures are usually caused by internet connection problems or app malfunctions. Try switching between Wi-Fi and mobile data, updating Kik, or reinstalling the app.
Q: Why does Kik keep logging me out on iPhone?
A: Constant logouts can happen due to app bugs, outdated versions, or network changes. Update Kik, reset network settings, or enable Touch/Face ID to prevent unwanted logouts.
Q: Why does Kik keep freezing on my iPhone?
A: Freezing often occurs when there are too many background processes running. Try force quitting other apps, reducing animations in Settings > Accessibility, or restarting your device to free up resources.
Conclusion
Kik not functioning properly on iPhones can be frustrating, but with these expert solutions, you should be able to resolve most issues. Remember to start with basic troubleshooting like checking your internet connection and updating the app before moving on to more advanced solutions. If problems persist, don’t hesitate to reach out to Kik’s support team for personalized assistance. With patience and the right approach, you’ll have Kik working smoothly on your iPhone in no time.