Filed Under: How to Repair, Windows

0x80048002 Error on Outlook – Six Methods to Fix It for You


Written by Jack Lin

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You will surely get frustrated when you notice 0x80048002 while working on MS Outlook.

But you don’t have to be because, in this article, we explain how to overcome this issue easily. You can learn six practical methods that fix this issue.

Many users across the globe prefer using MS Outlook. This special software tool has become exceptionally popular around the world due to its security features.

But just like with any other software application, even MS Outlook can come across some issues. The security features themselves can create conflicts with the applications.

Such conflicts can display various error codes and prevent the application from working as expected. 0x80048002 is one of those errors that appear because of such conflicts.

How to Fix 0x80048002 Outlook Error Manually

In this part, we explain how to fix the 0x80048002 error manually. For your convenience, we explain all these issues step by step.

PS: let’s learn more about how to fix the Outlook not receiving emails issue.

01. Check the Settings of Your Email Account

The 0x80048002 error is related to sending and receiving emails through MS Outlook.

So, first of all, you should check your MS Outlook settings. You cannot necessarily send or receive emails if something is wrong with the account’s configurations.

Mentioned below is how to check the configurations of the email account. Please note that you should check the incoming and outgoing servers in particular.

Check the Settings of Your Email Account

First, you should launch MS Outlook and go to the “File” option in the menu bar.

After that, you should click on the “Account Settings” option. Then, select the “Change” option and choose the target account you intend to check.

Now, go to “More Settings” and go through the settings. Check if all the settings are correctly saved.

02. If You Have an Antivirus Program Installed, Disable It Temporarily

If everything is correct with the email settings, you are supposed to try another solution. In this case, you will have to disable the antivirus installed in your system.

We do this because your antivirus program can prevent some of the features of MS Outlook for additional security. The steps to disabling an antivirus program will differ from one brand to another.

But, in general, you can right-click on the icon located in the taskbar to do it. Then, choose the disable/deactivate/pause option or any other option that has the meaning of disabling it.

After disabling the antivirus program, you are supposed to run Outlook with Administrator privileges.

If you have a firewall installed in the system, be sure to disable that as well. Once you have done that, you can send or receive emails. If it doesn’t solve the issue, you can move to the next solution and give it a try.

03. Launch Microsoft Outlook in Safe Mode

If none of the above two options have worked for you, just launch MS Outlook in Safe Mode. We suggest this method to disable the third-party add-in installed in Outlook. Those add-ins can cause various conflicts once in a while.

Launching MS Outlook allows you to disable those add-ins and retain the basic features only. For many users, this method has worked in resolving the 0x80048002 error.

You can follow the below steps to perform this solution and fix your Outlook errors.

Launch Microsoft Outlook in Safe Mode

First, you should exit MS Outlook on your computer and go to the Start Menu.

After that, you should see the search box. Enter the text “outlook.exe/safe” in that search field (without inverted commas). Then, hit enter so MS Outlook will open up in Safe Mode.

You can now attempt to send one email. If you can send an email successfully, the third-party add-ins were the reason behind the 0x80048002 error.

After that, please go to the “File” option and click on “Options.” Then, choose the “Add-ins” option. Finally, click on “Go.”

04. Open MS Outlook with Clean Boot

Try this if you have yet to succeed with the three solutions mentioned above. As per this solution, you are supposed to restart Outlook using Windows clean boot mode.

For those who don’t know, below are the steps to follow.

Open MS Outlook with Clean Boot

To start this solution, go to the “Start Menu” to see the search field. Once you have done that, enter the text “msconfig.exe” in the given space. Hit enter to continue.

After that, you should go to the tab labeled “General.” Then, go to the option called “Selective Startup” to proceed and choose “Load Startup Items.”

You can switch to the “Services” tab now. After that, you should mark the checkbox adjoining it. This option will disable all the buttons located under that option.

As the final step, you should click OK so you can restart the PC. Then, you should launch MS Outlook once again. Check if you can send an email.

If you still see a 0x80048002 error, don’t worry – proceed to the next solution.

05. Repair 0x80048002 Error with Outlook Inbox Repair

If you have had no luck with the above solutions, you should repair the 0x80048002 error with this method.

MS Outlook has a built-in repair tool that can address various minor issues. It is called Scanpst.exe. To find it, go to the system’s Windows Explorer and enter the text “Scanpst.”

After launching this tool, it will scan and repair the errors found in Outlook’s PST file. PST is the specific set of commands that contains valuable data related to your Outlook account.

So, if the PST is corrupted, you will likely see a 0x80048002 error on Outlook. With ScanPST, you can identify if the PST file has an issue and rectify it.

Once you run the program, you should see some onscreen instructions. Just follow those instructions you can fix the 0x80048002 error.

Also, you should remember to quit your MS Outlook application and other applications that are related to emails. Otherwise, the diagnosis will not take place as expected.

06. Use a Professional Tool to Repair Outlook 0x80048002 Error

Have you tried all the above methods and couldn’t fix the 0x80048002 error? If so, this could be the last resort you should rely on.

We strongly recommend you use a professional application called Stellar Outlook Repair.

This special tool is regarded as the best in the business by many users across the globe. This tool can find the cause for the 0x80048002 error in Outlook and repair it without much physical effort.

Features of Stellar Outlook Repair

  • This tool has a powerful GUI that can easily recover your Outlook application.
  • It can repair files that are encrypted.
  • They also can repair files even if they are larger than 2GB.
  • You can preview the files.
  • Highly compatible with all versions of MS Outlook.

How to Fix 0x80048002 using Stellar Outlook Repair Tool

Here are the steps you should follow to fix the 0x80048002 error using Stellar Outlook Repair.

First, download Stellar Outlook Repair on the PC and open it. Afterward, you should go to the “Find” option and choose “Look In.” This should be done to find the PST file. You can see a list of PST files to find the correct one.

Add PST File for Repair

Once you have selected the desired file, you are supposed to click on “Repair.” Then, be sure to wait patiently until the file is repaired. You will see a notification now. Click on the option labeled “OK” to preview the recovered data available on PST.

Repair the PST File

Once the file is recovered, you should save it. Click on the option called “Save Repaired File.” It is located in the menu labeled “Home.” Then, choose the “Save As” option and save the file in your desired location.

Fix How to Fix 0x80048002 Error Using Stellar Outlook Repair


  1. Q: What does the 0x80048002 error on Outlook indicate? A: The 0x80048002 error indicates that Outlook is unable to connect to the server or retrieve the required information.
  2. Q: How can I fix the 0x80048002 error on Outlook? A: You can try troubleshooting steps such as checking internet connectivity, disabling antivirus/firewall, repairing Outlook data files, clearing the cache, disabling add-ins, updating Outlook, or reinstalling the application.
  3. Q: Are there any advanced solutions to resolve the 0x80048002 error? A: Yes, advanced solutions include creating a new Outlook profile, checking system time and date, repairing Office installation, running Outlook in Safe Mode, or using the Inbox Repair Tool (scanpst.exe).
  4. Q: How can I prevent encountering the 0x80048002 error in the future? A: Regularly update Outlook and other software, exercise caution with email attachments/links, manage mailbox size, and maintain a backup of Outlook data.
  5. Q: Is it necessary to reinstall Outlook to fix the 0x80048002 error? A: Reinstalling Outlook is typically a last resort. It’s recommended to try basic troubleshooting steps first before resorting to a complete reinstallation.


That’s it. We believe at least one of the above solutions will solve the 0x80048002 error. Even if all the other methods fail, you can rely on Stellar Outlook Repair to get the job done.

For any further doubts related to this matter, please let us know.


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