What to Do When Videos Won’t Play on iPhone

Recently, though, there have been some complaints by iPhone users about the device’s tendency to stop any video performance on it.

Such a problem keeps recurring on Instagram, YouTube, and many other apps that just don’t play, even after deleting and downloading the apps on the iPhone.

We are set to solve such a persistent problem where videos won’t play on your iPhone so that you can view video files safely.

Why Videos Won’t Play on iPhone?

If you are feeling familiar with such an issue on your iPhone, you have come to the right place for your answers. Sometimes, your iPhone may fail to work as smoothly as it should. This issue could be owed to its software or hardware-related malfunctioning.

Often, you tend to incur damage to your iPhone hardware through accidental mishaps, which are often related to the case of such a ‘videos won’t play on iPhone’ situation.

Also, some particular apps can be present on your device, which prevents the phone from responding to basic demands by the user.

A situation where videos won’t play on the iPhone is pretty common. Fortunately, it is an easily solvable issue. In this column, we have made a list of such solutions which you can use to solve your iPhone malfunction.

There are five parts of the column, with each providing the best and most usable solutions. Alongside this, we have included an apt program, which you can use to fix a situation where videos won’t play on your iPhone. Read on to know more:

#1: Force Restarting the iPhone Device

Every so often, a forced restart of the device is all it takes to fix a situation where videos won’t play on iPhone. Doing this will not erase any data files on your iPhone.

Follow the steps below carefully to know how to do so:

Restart iPhone

1: Start by pressing and holding the Sleep or Wake switch together with the Home switch.

2: After a while, release the buttons when you view your Apple Logo on-screen.

Besides, if you wonder, what does the arrow mean on iPhone, and whether it is possible to disable the location services on your iPhone, here, this article explains it clearly for you.

#2: Quitting the App and Clearing the App Cache

In case the issue where videos won’t play on your iPhone persists on your device due to a particular app, you can try force quitting the app altogether and then clearing its cache before relaunching.

Follow the steps below carefully to know how to do so:

Chear all cache

1: Begin by tapping on iPhone’s home switch two times until you view a recent preview of apps that have been used for you.

2: Then, you can swipe right or left to locate the application in question and choose to swipe up to quit it.

3: Having done this, you will need to visit the home screen page and start to relaunch the application.

In case videos don’t play on your iPhone persistently, you can try our additional solutions.

#3. Updating or Reinstalling the Dysfunctional App

Now and then, when videos don’t play on iPhone, there might be a simple reason for it. It may be so that the issue continues because the application on which you are trying to play your video is just not updated to its latest version.

App updates generally come equipped with improvements and bug fixes, which are viable for eliminating such problems.

Follow the steps below carefully to know how to do so:

Update all iPhone Apps

1: Launch the iPhone App Store and click on the ‘Updates’ category.

2: To update, you can choose either the ‘Update All’ or locate the specific app and click the ‘Update’ option near it to start updating.

Moreover, an app reinstallation can also fix such freezing application problems on the iPhone. Follow the steps below carefully:

1: Firstly, you will have to erase the app on your iPhone. To do so, click and hold the application till it jiggles and you view an ‘X’ mark on top of it.

2: Click on the ‘X’ symbol and choose the ‘Delete’ button to affirm your action.

Having done this, you can visit the app store again and look for the app to reinstall it on your iPhone.

#4. Updating the iOS System

It holds true that an up to date iOS software can give you lesser issues as it is often equipped with bug fixes intended to remove such problems.

Consequently, it can be sensible for you to check for updates and install them whenever possible.

Follow the steps below carefully to know how to update to the latest iOS 16.

Fix videos won't play on iPhone via iOS Update

1: Firstly, link your iPhone to the power source along with a consistent Wi-Fi network.

2: Next, visit the Software Update option from the General Settings category.

3: If updates are available, click on the Install Now button.

#5. Trying the Tenorshare ReiBoot

If all the above four ways to fix a phenomenon when videos won’t play on iPhone couldn’t work for you, then you can use this method as the final answer.

Now you can be sure that your iPhone has in fact incurred a software-related issue.

In such a situation, we can strongly recommend using a third-party package like Tenorshare ReiBoot, to get your device functioning again in its normal mode.

Tenorshare ReiBoot Key Features:

  • This program can be used by you to solve a variety of iOS device issues, like an iPhone caught in the recovery position, the App Store Not Downloading, incurring typical repairs on iOS issues like the DFU mode, black or white screen phenomenon, ‘Software Update Failed’ issue, inactivation of iPhone or iPad, and much more.
  • The finest feature of Tenorshare ReiBoot is its ability to keep data unaffected while using Standard Repair.
  • The program can operate on every iOS device, counting iPhone 14, along with entire iOS updated versions with iOS 16.

To Know How to Use This Program to Solve a Situation when Videos Won’t Play on your iPhone, Follow the Easy Use Steps Given Below:

Step 1: Begin by installing and launching the program on the PC, along with connecting your iPhone in question to the computer.

You will be presented with three modes: Deep Repair, Standard Repair, and Exit Recovery Mode. First, you can try using Standard Repair.

Tenorshare ReiBoot
Tenorshare ReiBoot

Step 2: This program must install the latest iOS firmware to fix it. You can tap on the ‘Download’ option when impelled and wait till the download process completes.

Tenorshare ReiBoot

Step 3: When the download is completed, the Tenorshare ReiBoot program will start to fix your iPhone instantly. In a while, your iPhone will begin to restart in its normal mode, and you will be able to play videos on your iPhone again.

Tenorshare ReiBoot
Tenorshare ReiBoot

These steps are most accurate and can be used by you in fixing a situation where videos won’t play on your iPhone in easy and fast methods.

Additionally, Tenorshare ReiBoot is regularly used by most iPhone users to fix myriad problems, including your iPhone being stuck in a recovery stance or stuck on the Apple Logo.

Plus, it also guarantees zero loss of data while performing such functions. You can easily use this to solve a phenomenon when videos won’t play on your iPhone.



Excellent software expert specializing in software & application testings, making comparisons, researching, and loves blogging, writing reviews, video tutorials, and the like.