Filed Under: Repair

How to Resolve the Pandora Not Working Issue


Written by Jack Lin

Affiliate Disclaimer: If you purchase through links on our site, we may earn an affiliate commission at no additional cost to you!
Pandora not working

Is Pandora not working on your Windows PC? If yes, then you are not alone. Pandora is a great music platform first launched for smartphones only. Recently, Pandora launched an application for Windows 10.

One can access this incredible music application through a website or the application for Windows 10. However, there are some issues that you can face while using this music application on your Windows PC.

Since the release of this Windows application, users who use this application have reported several issues. These issues include Pandora keeps stopping; it does not load; the content does not show up when opening or displays an unambiguous error message, where you do not know what the issue is.

So, first, you need to know why Pandora keeps stopping before you look for the solutions. Here, we will discuss all the possible reasons why you face this frustrating issue and then some of the fixes to get rid of it.

Part 1: Reasons Why Pandora is Not Working on Windows PC

There are lots of reasons why Pandora keeps stopping on your Windows PC. Some of these reasons are mentioned below:

  • Application Service: It is possible that the application service of Pandora may not be functioning properly. Resetting this service can help eliminate error messages you come across on its launch.
  • Antivirus: More often, problems you face with Windows 10 apps are usually due to antivirus software. So, if you disable the antivirus, it may resolve the Pandora not working issue.
  • Windows Store: The Pandora application utilizes Windows Store services for its functionality. Pandora keeps stopping if Windows Store faces any issues.
  • Windows Update: This application gets its updates through the Windows Update module. When this module faces issues or does not run properly, you may come across the Pandora not working issue.

Before you look for the fixes, you have to ensure that you have logged in as an administrator on the Windows system. Moreover, ensure that you do not use any VPNs or proxies.

For communication, you should use a private and open network. Also, Windows Store applications face problems due to limited internet connectivity.

Part 2: Refresh Windows Update

So, Windows Update is one of the primary components required for properly running any Windows application with the store.

If this Update module does not function properly or features corrupt and outdated installation files, Pandora keeps stopping, and you may face error messages.

To resolve the Pandora not working issue, you need to refresh Windows Update in the following manner.

Steps to fix the ‘Pandora keeps stopping’ issue by refreshing the Windows Update:

To fix this annoying issue, go through the instructions listed below.

Step 1: Type in “services.msc” in the Run dialog box

First, press the tabs ‘Windows‘ + ‘R‘ together and enter “services.msc” in the run box—hit Enter.

Step 2: Find the Windows Update service

Now, you have to look for the services, ‘Windows Update Service‘ or ‘Windows Update‘ and ‘Background Intelligent Service.’

Step 3: Select the ‘Stop’ tab

Next, right-tap on these services and choose ‘Stop.’ Carry out this step for both services.

Step 4: Go to the following directory

Then, press the tabs ‘Windows‘ + ‘E‘ to launch Windows Explorer. Go to the directory, “C:\Windows\SoftwareDistribution\.”

Refresh Windows Update to Fix 'Pandora Not Working'

Step 5: Hit Enter

Select all the contents, right-tap, and then press ‘Delete.’

Step 6: Restart the system

Start your Windows computer again and launch Pandora. See if the ‘Pandora keeps stopping‘ issue has been resolved. If the issue persists, you must follow the next solution.

Part 3: End Pandora Process

If the Pandora not working issue persists, then the culprit was not Windows Update. In that situation, you need to restart the Pandora service and check if that helps resolve the issue. Pandora runs a service in the background always.

If that service does not function properly or faces a problem, then Pandora keeps stopping.

Steps to fix the ‘Pandora not working’ issue by ending the Pandora process:

To get rid of this annoying issue, follow the instructions given below:

Step 1: Type “taskmgr” in the Run dialog box

Press the tabs ‘Windows‘ + ‘R‘ simultaneously and then put “taskmgr” in the run box—hit Enter.

Step 2: Select the ‘End Task’ tab

Within the Task Manager, you have to search for any service or process associated with Pandora. Once found, right-tap on the service and choose ‘End Task.’

End Pandora Process to Fix 'Pandora Keeps Stopping'

Now, launch the Pandora application again and see if the Pandora not working problem has been fixed.

Part 4: Look for Windows Applications Issues

If the above solutions don’t fix the ‘Pandora keeps stopping’ issue, you need to debug and check whether Windows Applications are the main culprit.

Often, users face problems with their Windows system due to conflicts and bugs in the Windows Store Applications.

Look for Windows Applications Issues to fix pandora not working

In that case, you have to fix the Windows Applications issues. The first thing that you need to do is to update the Pandora application.

You even have to reset the Microsoft Store if that does not work. Another thing that you need to ensure is that you should be logged in as an administrator.

Part 5: Disable Antivirus Software

If you are facing an issue where you cannot load the entire Pandora application or the screen remains black, the problem could be your antivirus software.

Most of the time, issues like ‘Pandora keeps stopping’ occur because an antivirus program keeps on conflicting with the processes of the application and showing false positives.

If this is the issue, we recommend you temporarily disable the antivirus software. If the issue persists, you must uninstall the antivirus program. Go with the latter solution if you own the Antivirus Product Key. Now, check if the Pandora application is working fine.

Also read: How to Resolve the Hamachi Service Stopped Issue.

Frequently Asked Questions (FAQs)

Q: Why is Pandora not working on my iPhone?
A: There could be various reasons why Pandora is not working on your iPhone. Make sure you have a stable internet connection, update the Pandora app, and try clearing its cache and data. If the issue persists, consider reinstalling the app or reaching out to Pandora support for further assistance.

Q: Can I use Pandora without an internet connection?
A: Pandora primarily operates as an online streaming service and requires an internet connection to play music. However, Pandora offers an offline mode for Pandora Plus and Pandora Premium subscribers, allowing them to download music for offline playback.

Q: Why does Pandora keep buffering?
A: Pandora buffering can occur due to a slow or unstable internet connection. Ensure that you have a reliable internet connection with sufficient bandwidth. If the issue persists, consider reducing the audio quality within the Pandora settings to minimize buffering.

Q: Is Pandora free to use?
A: Pandora offers both free and paid subscription options. The free version includes ads and limited skip functionality, while Pandora Plus and Pandora Premium provide ad-free listening, unlimited skips, and additional features.

Q: Can I use Pandora on multiple devices simultaneously?
A: Yes, you can use Pandora on multiple devices simultaneously. However, Pandora Plus and Pandora Premium subscriptions allow for seamless transitions between devices and offer additional features like offline playback and unlimited skips.

Q: Why am I experiencing audio quality issues on Pandora?
A: Audio quality issues on Pandora can occur due to various factors, including a poor internet connection, network congestion, or audio settings within the app. Ensure that you have a stable internet connection and try adjusting the audio quality settings within the Pandora app or web player.


So, these are some of the different fixes to resolve the Pandora not working issue on your smartphone. First, you can try refreshing Windows Update. Then, you can try ending the Pandora process for its better functioning.

If that does not help, try finding issues with Windows Applications. Also, you can try disabling the antivirus software if you use one.

So, get rid of the ‘Pandora not working‘ problem for once and all.


Cider Return Policy

Comprehensive Guide to Cider’s Return Policy in 2024

Understanding Cider’s return policy can be crucial to make the most of your shopping experience. This all-encompassing manual provides you ...
Nintendo Switch Not Connecting to TV

Nintendo Switch Not Connecting to TV? – 7 Easy Fixes

If your Nintendo Switch not connecting to a TV, you might feel so annoyed, don’t you? If you are looking ...
Instagram Suspicious Login Attempt

How to Fix Instagram Suspicious Login Attempt With Ease

Instagram is one of the famous social media platforms among people. The number of active users on Instagram is more ...