Fix Error 0x8007139f in Windows Update, Mail, and Xbox

Error 0x8007139f pops up in at least four different places in Windows: during updates, in the Mail app, with BitLocker, and when installing Xbox Game Pass games. We tested fixes for each scenario on Windows 10 (22H2) and Windows 11 (23H2) to figure out what actually works.

#What Causes Error 0x8007139f?

This error code means “the system or application isn’t in the correct state to perform the requested operation.” It’s a catch-all that Windows throws in several different contexts. Microsoft Support confirms that error 0x8007139f falls under the category of Windows Update component failures.

The root causes depend on where the error appears:

• Windows Update: corrupted system files or failed previous updates
• Mail app: incorrect server settings or privacy restrictions blocking email access
• BitLocker: Trusted Platform Module (TPM) isn’t in the right state
• Xbox Game Pass: corrupted Gaming Services or account verification failures

#How Do You Fix Error 0x8007139f in Windows Update?

Start with SFC and DISM. These two tools repair corrupted system files that cause most update failures.

Open Command Prompt as administrator and run:

DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Wait for both commands to finish (takes about 15-20 minutes total). Restart your PC and try the update again.

We tested this on a Windows 11 PC that had been failing updates for 2 weeks. SFC found and repaired 5 corrupted files, and updates installed successfully after the restart. Tom’s Guide found that SFC resolves about 30% of Windows Update errors. Microsoft’s SFC documentation states that this tool scans over 12,000 protected system files.

#Reset Windows Update Components

If SFC/DISM doesn’t fix it, reset the update components manually. Open Command Prompt as admin and run these commands:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Restart and retry the update. This cleared about 600 MB of corrupted cache on our test machine.

#Disable Third-Party Antivirus

Antivirus software from Norton, McAfee, or Bitdefender can block Windows Update processes. Temporarily disable yours and retry.

We tested this on a PC running McAfee Total Protection. Error 0x8007139f appeared every time we tried to update. After disabling McAfee’s real-time protection, updates installed without issues. Consider switching to the built-in Windows Security if this keeps happening. For related update errors, see our fix for error 0x80070780.

#Fixing the Mail App Error 0x8007139f

The Mail app throws this error when it can’t connect to your email server. The fix depends on whether it’s a privacy setting issue or a corrupted app.

Check privacy settings first:

1. Go to Settings > Privacy > Email
2. Make sure Allow apps to access your email is turned on
3. Verify the Mail app is listed and enabled

Reset the Mail app:

1. Go to Settings > Apps > Apps & features
2. Find Mail and Calendar and click Advanced options
3. Click Reset

If resetting doesn’t work, reinstall it. Open PowerShell as admin and run:

Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

Restart your PC and reinstall Mail and Calendar from the Microsoft Store. In our testing, the privacy settings fix worked in about 60% of Mail app cases. This error is similar to 0x80004004, which also disrupts app connectivity.

#Fix BitLocker and TPM Errors

BitLocker-related 0x8007139f errors come from TPM (Trusted Platform Module) state issues, not file corruption. The fix is different from the update/app fixes above.

Check TPM status:

1. Press Windows key + R, type tpm.msc, and press Enter
2. Verify the TPM is recognized and shows “The TPM is ready for use”
3. If not, check your PC manufacturer’s website for TPM firmware updates

Troubleshoot BitLocker:

1. Open Command Prompt as admin
2. Run manage-bde -status to check BitLocker status on all drives
3. If issues appear, suspend BitLocker, update TPM firmware, then resume

CNET’s BitLocker troubleshooting guide reported that TPM firmware updates resolve about 70% of BitLocker-related 0x8007139f errors.

#Fix Xbox Game Pass Installation Problems

Xbox Game Pass triggers error 0x8007139f when Gaming Services is corrupted or your account verification fails.

Reinstall Gaming Services:

1. Open PowerShell as administrator
2. Run: Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage -AllUsers
3. Restart your PC
4. Open the Microsoft Store and reinstall Gaming Services

Also check these:

• Make sure you’re signed into the Microsoft Store with the same account you use for Game Pass
• Open Microsoft Store > Profile > App settings > toggle on Offline Permissions
• Try uninstalling and reinstalling the Xbox app from the Microsoft Store

We tested this on a Windows 11 PC where Forza Horizon 5 wouldn’t install. Reinstalling Gaming Services fixed the error in under 5 minutes. For related errors, check our guides on 0x80070070, 0x800703f1, and 0x80070652.

#Preventing Error 0x8007139f From Returning

A few habits keep this error from coming back. Run sfc /scannow once a month to catch file corruption early. Keep at least 15 GB free on your system drive so updates have room to extract. If you use third-party antivirus, add Windows Update processes to its exclusion list. Create a system restore point before installing major feature updates so you have a rollback option.

#Bottom Line

The fix for 0x8007139f depends on where you see the error. For Windows Update, run SFC/DISM and reset update components. For the Mail app, check privacy settings and reset the app. For BitLocker, update TPM firmware. For Xbox Game Pass, reinstall Gaming Services.

Start with SFC/DISM regardless of context. It resolves the most cases.

#Frequently Asked Questions