Degoo Cloud Storage Review: Pricing, Security, Pros

Degoo is a cloud storage service that promises large storage at low prices, with an emphasis on photo backup and encryption. The actual experience tells a more complicated story than the marketing suggests.

We tested Degoo across its free and paid tiers to see how it stacks up against Google Drive and Dropbox. Here’s what we found.

#Degoo Features and Storage Plans

Degoo launched in 2012 as a cloud backup platform built around security and affordability. It’s a photo-first backup tool, not a full file sync solution like Dropbox or OneDrive.

The mobile app is where Degoo works best. Uploads start right away once you grant camera roll access.

On the web side, things get rougher. Degoo discontinued its Windows desktop client, and the web app that replaced it can’t handle drag-and-drop folders or scheduled backups, so every upload requires manual action through the browser. If you’re someone who needs to back up WhatsApp messages on Samsung devices, Degoo handles that through its mobile app, but for anything beyond phone-based backup the workflow feels incomplete.

#How Does Degoo’s Pricing Compare?

Degoo has three tiers to choose from.

Free Plan gives you 20 GB across three devices with ads. No zero-knowledge encryption, single data center, 256 MB per-file cap.

Pro Plan at $2.99/month bumps storage to 500 GB, removes ads, and allows backup from up to 10 devices with end-to-end encryption. The per-file limit jumps to 50 GB, and you get the “Top Secret” zero-knowledge encryption folder.

Ultimate Plan at $9.99/month goes all the way to 10 TB with unlimited devices, zero-knowledge encryption across all folders, and a photo storage maximizer that keeps full-resolution copies in the cloud while storing compressed versions on your phone. If you’re backing up years of photos and videos from multiple family members, this is the tier that makes financial sense.

According to Cloudwards’ Degoo review, the pricing looks competitive until you compare feature sets — pCloud’s 500 GB plan runs $3.99/month but includes a desktop sync client, file versioning going back 365 days, and shared folder collaboration. Competitors like pCloud and Icedrive offer desktop sync, file versioning, and better sharing tools at similar price points.

The referral program adds 5 GB per friend on free accounts and 10 GB per friend on paid plans, maxing out at 100 referrals.

#Is Degoo Secure Enough for Sensitive Files?

All plans get 256-bit AES encryption for files in transit and at rest. SSL/TLS tunnels protect every server connection.

The “Top Secret” folder on paid plans uses zero-knowledge encryption. You choose a passphrase that Degoo never stores, and files are encrypted on your device before upload, split into signed chunks, and distributed across multiple storage providers. Degoo’s help center confirms that files are split into signed chunks distributed across 3 or more storage providers before upload, meaning even Degoo staff can’t access your files in that folder. See their zero-knowledge storage article for the technical breakdown.

Passwords are protected with PBKDF2 hashing plus HMAC512. That’s solid.

Free plan users don’t get zero-knowledge encryption at all. Their files sit in a single data center without multi-location replication. Encrypt locally before uploading if you’re on the free tier.

Degoo also lacks native two-factor authentication. You can get 2FA by signing in through your Google account, but Degoo doesn’t have its own 2FA system. If you’re dealing with SSL errors on your devices, that’s a separate issue from Degoo’s encryption layer.

Some users on review platforms have reported that Degoo flagged and accessed files despite the zero-knowledge promise, particularly around copyrighted content. According to TechRadar’s Degoo review, the security is probably fine for holiday photos but may not be trustworthy enough for sensitive medical or financial documents.

#Key Drawbacks Worth Knowing

After testing the platform, several issues stood out.

No desktop sync client. Degoo killed its Windows app, and there’s no macOS client. If you need desktop file sync, you might want to transfer files from Dropbox to Google Drive instead.

No file versioning. Upload a file with the same name, and Degoo replaces the original without keeping any history.

Five-day recycle bin. Most cloud providers keep deleted files for 30 days or more.

Slow speeds. In our testing, upload speeds were noticeably slower than Google Drive on the same 100 Mbps connection — a 200 MB video took about 45 seconds on Degoo versus 18 seconds on Drive. According to Tom’s Guide’s Degoo review, download speeds measured in their lab testing fell well below average compared to mainstream alternatives.

Unreliable customer support. Multiple reviewers have reported wait times of 10 to 15 days for responses, and some users reported having paid subscriptions terminated without notice, with all stored data lost.

Zero collaboration tools. No shared folders, real-time editing, or team workspace of any kind.

#Degoo’s Mobile App Performance

The mobile app is Degoo’s strongest feature. On both Android and iOS, it provides automatic camera roll backup and a clean browsing interface for stored files.

Photo backup works in the background once you turn it on. If you’ve been looking for ways to recover deleted photos from Android, having an automatic cloud backup prevents that problem entirely.

The photo storage maximizer on paid plans compresses local copies on your phone while keeping full-resolution originals in the cloud, which frees up device storage without losing quality on the backed-up versions. File sharing from mobile works through generated links that expire after 7 days with a 1 GB file size cap. Recipients don’t need a Degoo account to download.

The app averages around 4.0 stars in both the Google Play Store and Apple App Store. Most complaints focus on occasional sync failures and the ads on free accounts.

#Degoo vs. Other Cloud Storage Services

For context, here’s how Degoo stacks up against the big names in cloud storage.

Google Drive gives you 15 GB free with desktop sync, file versioning, real-time collaboration through Google Docs, and tight integration with Gmail and Google Workspace. It’s the better option for anyone who wants a do-everything cloud service.

Dropbox offers 2 GB free but has the most polished desktop sync client on the market, with Smart Sync, version history going back 30 to 180 days depending on your plan, and strong third-party app integrations. If desktop sync matters to you, Dropbox is worth the premium.

pCloud and Icedrive sit closer to Degoo’s price range while offering desktop apps, file versioning, and better sharing tools. They’re the most direct alternatives if you want Degoo-level pricing with fewer compromises.

#Bottom Line

Degoo is cheap photo backup with decent encryption. That’s about it.

But the missing desktop client, absent file versioning, and 5-day recycle bin make it hard to recommend as a primary service. Security gaps on the free plan and reports of unreliable customer support add more reasons to pause.

If you need a reliable all-around cloud storage service with sync, sharing, and versioning, consider pCloud, Sync.com, or removing Dropbox from your Mac in favor of iCloud or Google Drive. Degoo works best as a secondary backup layer for phone photos alongside a more complete primary service.

#Frequently Asked Questions